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As consumers gain greater connectivity to retailers by means of e-commerce, their already high demands become increasingly challenging for businesses to meet. Until recently, order fulfillment was a simple function for supply chains. But with the increasing expectations, the changing nature of order fulfillment presents a whole new set of complexities. We surveyed the industry’s top executives to learn what their toughest hurdles are and how they plan to meet customer expectations. See the results.

Untangling the Complexities of Efulfillment

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