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More than ever before, customers are demanding more information – and more control when it comes to their utility bills.

This playbook looks at how the cities of Troy, Alabama and Cedar Park, Texas are enhancing customer engagement through the use of analytics. We dive into how these utilities are leveraging data to better monitor their systems and proactively address customer problems and complaints.

Get the free playbook for insights into:

  • How analytics allows for better communication
  • Implementing proactive, automated alerts
  • The benefits of a customer portal
  • What a soft alarm is and how it’s used
  • The questions utilities should consider before implementing analytics

How Utilities Can Meet Consumer Demands with Better Data

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